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We’ve made things a little easier for you by rounding up all the help, information, services and support available locally in Cardiff and surroundig areas to help get you through Covid 19. If there are any categories you think we might have missed or anything you would like to add, please This email address is being protected from spambots. You need JavaScript enabled to view 

Essential Shopping 

Following the continued development of the COVID-19 (coronavirus) situation, and due to government restrictions, Queens Arcadewill be closed from 24 Marchuntil further notice.

Halifax on Working Street remains open. Please contact them directly to check opening hours.

Jobs and Volunteering 

  • Many have found themselves out of work at a time the coronavirus lockdown has made it very hard to find a new job. However, there are still companies still taking on staff and you can find them here.
  •  The UK government has also confirmed that furloughed workers will be able to seek alternative employment on the country’s farms if their contract allows. The Country Land and Business Association has predicted a shortfall of up to 80,000 casual and seasonal employees for the fruit and vegetable picking season without urgent action. Click here for more information.
  • We know a lot of people are interested in volunteering at this time to help out during the Covid-19 pandemic if you are interested in helping out in the community or seeking volunteers to support your activities or services, then please register your interest here.
  • The Cardiff Job shop also regularly post new job and volunteering opportunities here 

Benefits and Money

  • In response to the COVID-19 outbreak the Welsh Government has announced almost £2bn of support for businesses in Wales, in addition to the support provided by the UK Government. Due to unprecedented demand Welsh Government has released a further and final £100 million into phase 1 of the COVID-19 Economic Resilience Fund. Check your eligibility here
  • Are you worried about how coronavirus will affect your money? The CCHA Money Advice team have put together a summary to try to help you. This information will be constantly reviewed so please check back here for updates.
  • For further support and business advice please contact Business Wales on: 03000 6 03000 Detailed information can be accessed here


Donate to Cardiff’s frontline 

There are a number of ways you can support Cardiff’s NHS and frontline staff. This page covers a number of fundraising intiatives where you can donate money to help NHS staff, plus a list of locations where you can directly donate supplies.

There’s also another We Are Cardiff page dedicated purely to ways you can buy meals to feed staff at NHS hospitals.

Travel Information 

Do not travel unless it is absolutely essential – stay at home, protect the NHS and save lives. If your travel is essential you can click here for a roundup of all travel information.

Links to individual travel operators can be found here: 


Bin Collections and Recycling 

Your bin collection day is not changing, but the time your waste is collected your may change. 

To make sure you don’t miss your collection, please make sure your waste is out by 6am on your collection day. Your collection may take place any time between 6am-10pm.?

To ensure waste operations can continue with a reduced workforce, the council may be unable to sort recyclable waste during this time. Recyclable items will go to the energy from waste plant along with general waste. This is the safest way to dispose of waste that may be carrying COVID-19.  

For more information about waste and recyclingclick here.

Key Worker Childcare 

The Council is operating sustainable childcare provision in a small number of centralised locations across the city, in order to reduce the number of schools opening to provide childcare for key workers. These locations will provide childcare for pupils from designated local ‘feeder’ schools. 

Support for Pre-school children will be made available via the Council’s Family Gateway. Click here for access.  



  • Cardiff Council Emergency Food Appeal 
As you will know the COVID-19 crisis is having a major impact right across Cardiff with many of our businesses and communities affected.Please donate what you can so that they can continue to offer basic support at this difficult time.?

  • Cardiff Foodbank 

Whether your looking for emergency support or to make a donation, you can find all the information here


Food Deliveries 

Local delivery information for Cardiff's food and drink businesses, during the coronavirus  closures can be found here at Cardiff Delivers. 

Home Cooking

If you’re in need of stocking the freezer with home cooked, you need to check out COOK Cardiff. 

Home delivery slots are available for people “at risk”, self-isolating or working for the NHS. For everyone else, contact-free Click & Collect is available from all our shops, which are well stocked and open to walk-in customers.

Free School Meals

Parents and carers of children currently receiving Free School Meals will be sent a downloadable voucher to the value of £40 for the benefit of their eligible child or children which can be spent in one of the following supermarkets:?

  • Tesco 
  • Asda 
  • Sainsbury’s 
  • Morrisons 
  • Marks and Spencer 
  • Waitrose

Families who are eligible will receive a letter with details of the voucher directly from the Council. View a copy of the letter??.

To apply for Free School Meals, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Special Education Need and Disability 

  • Learning Disability Wales has gathered together useful resources about Coronavirus (COVID-19), including some good easy read guides, for people with a learning disability in Wales. As the situation progresses we are adding new information and advice on a daily basis. We are making sure the resources are up-to-date, and will display the date of the resource where we can.

Mental Health

The Coronavirus outbreak (COVID-19) has taken a lot of us by surprise. Some people have described it as an episode of Black Mirror that they want to turn off, while others have said that they feel like the entire world is upside down. 

One thing that we have seen all over the world is that kindness is prevailing in uncertain times. People are coming together to sing on balconies, others are setting up groups to offer support to the elderly or vulnerable - like collecting groceries or calling them for a chat. We have heard stories of people having virtual movie nights and creating choreographed dances over video chat to share with the world.

Click here for a list of Random Acts of Kindness ideas during the coronavirus and help people to keep smiling. 

Family and children

Keeping them busy 

We're all spending a lot more time at home at the moment which means we're having to come up with new ways to keep the kids entertained.

  • While most schools are sending out work and we're inundated with lists of home education apps, there have never been more resources on hand to keep our children learning. Carol Vorderman is offering free maths lessons, David Walliams has released 30 free audio stories and Joe Wicks has become the nation's PE teacher with his daily YouTube fitness class - for those that have stuck at it anyway.
  • But there's so much more that kids can benefit from too. From arts and crafts to nature trails and a whole load of Easter fun, there are all sorts of ideas to keep kids of all ages entertained. Some of the ideas have been shared on the popular Family Lockdown Tips & Ideas Facebook page, which has proved massively popular since launching just a few weeks ago. Set up by mum Claire Balkind, it has already amassed more than a million members and is growing by the day.
  • Wales Online has put together a mammoth list of activities to keep the kids engaged. Click here to view. 
  • The BBC Newsround site has a comprehensive section on coronavirus with text and video guidance focusing on tips if a child is worried, how to wash your hands, and what self isolation means. Read more

Older People 

Age UK has had to adapt services to comply with government advice and to ensure clients, staff and volunteers stay safe. Find out about your local Age UK here.

Home Schooling 

  • School may have closed for the foreseeable future, and all exams cancelled, but children still need to be educated and entertained – as well as reassured. Many schools plan to send work home and there are lots of free resources available via online platforms such as BBC Teach. But meanwhile, how do you even start home learning when this is all so new? The Guardian asked teachers for their emergency advice and you can find it here.
  • Are you worried your child's Welsh language skills might suffer during home schooling?? Read this article to see how some parents are tackling the challenge ??? 

TV and Film 

Netflix …  completed it. If that's how you're feeling you can find some wonderful Welsh films to watch using this guide, which explains where you can stream and download all our Ffilm Cymru funded films. 

If you're at home and looking for some wonderful Welsh films to watch, here's a guide to where you can stream and download all our Ffilm Cymru funded films.